Need help with your purchase? Call sales on 0116 266 6659.

Privacy and Cookie Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

DR Electrical collects the following data:

  • Personal identification information (Name, email address, phone number.)

How do we collect your data?

You directly provideDR Electrical with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on products.
  • Use or view our website via your browser’s cookies.

How will we use your data?

DR Electrical collects your data so that we can:

  • Process your order and manage your account.

WhenDR Electrical processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

Marketing

DR Electrical would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop DR Electrical from contacting you for marketing purposes.

What are your data protection rights?

DR Electrical would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request DR Electrical for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request thatDR Electrical correct any information you believe is inaccurate. You also have the right to requestDR Electrical to complete the information you believe is incomplete.

The right to erasure – You have the right to request thatDR Electrical erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request thatDR Electrical restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to DR Electrical’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request thatDR Electrical transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

DR Electrical uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website
  • Detecting web browser type to enhance your website experience

What types of cookies do we use?

The table below lists the cookies we collect and what information they store.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name COOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You session ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.
cookieConsentPrefs Facilitates caching of selected cookie groups made by the online-visitor.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

TheDR Electrical website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

DR Electrical keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 17 May 2020.